Plans and pricing

A plan for every
practice.

Built for medical practices in Mexico and Latin America. The app is in Spanish, and prices are in Mexican pesos.

Start free. Grow at your own pace.

01

Free

Everything you need to get started.

$0MXN / month

No credit card required. No monthly fee.

Start for free
  • 8 notes per month
  • 12 AI credits per month
  • 45 transcription minutes per month
  • No assistant seats included

Includes every essential feature

02

Basic

For everyday practice.

$399MXN / month

Billed monthly

Subscribe to Basic
  • 100 notes per month
  • 180 AI credits per month
  • 3,600 transcription minutes per month
  • Includes 1 assistant seat

Includes every essential feature

04

Ultra

For a high-volume practice.

$1,799MXN / month

Billed monthly

Subscribe to Ultra
  • 1,000 notes per month
  • 2,400 AI credits per month
  • 28,800 transcription minutes per month
  • Includes 25 assistant seats

Priority support included

The same foundation for better care.Included in every plan.

  • Electronic health record
  • Unlimited patients and appointments
  • Vidal Vademecum drug reference
  • Collaboration with colleagues
  • Clinical AI

Assistant seats included in your plan

Each seat lets you invite an assistant to your practice: a receptionist, nurse, resident, medical student, or medical assistant. For example, Advanced includes up to 10 assistant seats, and assistants don’t need their own plan.

Collaborate with your team on any plan

Every plan lets you invite your team and work with other physicians, who each keep their own plan. To put the whole team on one bill, choose an Enterprise plan.

Prices in Mexican pesos (MXN). AI credit use varies by task.

Every detail, side by sideCompare all features

On small screens, swipe the table to see every plan.

Included features and monthly capacity for each Astrocyte plan
Your plan includesFree$0 MXN / monthBasic$399 MXN / monthAdvanced$799 MXN / monthUltra$1,799 MXN / month
Electronic health recordIncludedIncludedIncludedIncluded
Unlimited patients and appointmentsIncludedIncludedIncludedIncluded
Vidal Vademecum drug referenceIncludedIncludedIncludedIncluded
Collaboration with colleaguesIncludedIncludedIncludedIncluded
Clinical AIIncludedIncludedIncludedIncluded
Notes per month81002501,000
AI credits per month121809002,400
Transcription minutes per month453,60012,00028,800
Assistant seats included011025
Priority supportNot includedNot includedNot includedIncluded

Prices billed monthly.

Enterprise plan

A bigger team.
A plan built around it.

An Enterprise plan puts your whole team on one bill, with more capacity and volume pricing. Or keep it simple: your team can collaborate on any plan, and each physician pays for their own.

Let’s talk about your clinic

Before you start

What you need
to know.

Can I start without paying?

Yes. The Free plan includes the electronic health record, unlimited patients and appointments, the Vidal Vademecum drug reference, collaboration with colleagues, and clinical AI, with 8 notes and 12 AI credits per month. Sign up without a credit card and choose a paid plan when you need more capacity.

What currency are prices in?

All prices are in Mexican pesos (MXN). Astrocyte is built for medical practices in Mexico and Latin America. The app is in Spanish, and our team can help you in English.

How does the calculator recommend a plan?

It estimates your monthly visits from the patients you see per day and the days you work per week, using an average of 4.33 weeks per month and one note per visit. If you turn on transcription, it multiplies those visits by their length. It compares notes, minutes, assistant seats, and support across the plans shown. It does not estimate other AI usage or overage charges.

How are transcription minutes calculated?

The calculator assumes you transcribe the whole visit. For example, 87 visits of 30 minutes add up to 2,610 minutes per month. If you don’t want to record, turn transcription off. Monthly limits are 45 minutes on Free, 3,600 on Basic, 12,000 on Advanced, and 28,800 on Ultra.

How does annual billing work?

Annual billing has a 20% discount and is paid upfront. Annual prices on this page show the approximate monthly equivalent. Note, AI credit, and transcription limits still reset every month.

What happens if I reach my note or AI credit limit?

We’ll let you know as you get close. In the app, you can allow or block overages for each type of usage; if you allow them, they’re billed at the end of your billing period. If you hit your overage cap, you can upgrade or adjust your settings. For consistently higher usage, see the Enterprise plan.

Can I change plans?

Yes, you can change plans from the app. Review the terms and the effective date in your subscription before confirming the change.

What are assistant seats?

They’re seats for the people who work with you in your practice: a receptionist, nurse, resident, medical student, or medical assistant. Basic includes 1 assistant seat, Advanced 10, and Ultra 25, and assistants don’t need their own plan.

Can I invite my team on any plan?

Yes. On every plan you can invite and collaborate with your team. Physicians can keep their own plan and pay for it individually. If your clinic would rather put the whole team on one bill, we offer an Enterprise plan with custom pricing.

Which plans include priority support?

The Ultra plan includes priority support. Basic and Advanced include standard support.